Terms and Conditions

Effective Date: 17-02-2026

Welcome to PureSpices Naturals (OPC) Pvt. Ltd.

By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Us

PureSpices Naturals (OPC) Pvt. Ltd. is engaged in the production and sale of quality spice products, including:

* Turmeric Powder

* Coriander Powder

* Chilli Powder

* Garam Masala

* Sambhar Masala

* Chicken Masala

Throughout these Terms & Conditions, “we,” “us,” “our,” or “PureSpices Naturals” refers to PureSpices Naturals (OPC) Pvt. Ltd.

2. Product Information

We make every effort to ensure that product descriptions, images, ingredients, weights, prices, and other information displayed on our website are accurate and up to date.

However, slight variations in "colour, texture, aroma, or appearance" may occur due to the natural characteristics of spices and batches of raw ingredients.

3. Product Quality

We are committed to providing spices that meet our quality standards. Our products are prepared, packed, and handled with care to maintain their freshness and quality.

Customers should check the "product label, ingredients, allergen information, storage instructions, manufacturing details, and expiry/best-before date" before consumption.

4. Pricing

All product prices displayed on our website are in "Indian Rupees (INR)" and may be subject to applicable taxes, delivery charges, or other charges as specified at checkout.

We reserve the right to change product prices at any time without prior notice. Such changes will not affect orders that have already been confirmed.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase the selected products. An order will be considered accepted once we confirm the order.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

* Product unavailability

* Incorrect pricing or product information

* Suspected fraudulent activity

* Incorrect or incomplete customer information

* Delivery limitations

If an order is cancelled after payment has been made, any eligible refund will be processed through the applicable payment method.

6. Payment

We may provide various payment options through authorised payment service providers. Customers agree to provide accurate and valid payment information.

PureSpices Naturals (OPC) Pvt. Ltd. does not store sensitive payment information such as complete card numbers or payment passwords unless permitted and required under applicable law.

7. Shipping & Delivery

We aim to dispatch orders within the estimated processing time mentioned on our website. Delivery timelines may vary depending on the delivery location, courier service, weather conditions, holidays, or circumstances beyond our control.

We are not responsible for delays caused by incorrect addresses, unavailable recipients, courier disruptions, natural events, or other circumstances beyond our reasonable control.

8. Returns & Replacements

As our products are "food and consumable items", returns may be restricted for health and safety reasons.

If you receive a product that is "damaged, incorrect, tampered with, or defective", please contact us within [48 hours / 7 days] of delivery with your order details and clear photographs/videos of the product and packaging.

After verification, we may provide an appropriate replacement or refund in accordance with our applicable Return & Refund Policy.

9. Cancellation

Orders may be cancelled only before they are dispatched, subject to our cancellation policy.

Once an order has been dispatched, cancellation may not be possible.

10. Storage & Consumption

Customers are responsible for storing products according to the instructions provided on the product packaging.

Spices should be kept in a "cool, dry place away from direct sunlight and moisture" and consumed within the recommended period indicated on the packaging.

11. Allergies & Dietary Information

Customers are responsible for reviewing the product label and ingredient information before consuming any product.

If you have a known "food allergy, intolerance, dietary restriction, or medical condition", please consult an appropriate healthcare professional before consuming the product.

12. Intellectual Property

All content available on the PureSpices Naturals website, including logos, brand names, product images, photographs, text, graphics, designs, and other materials, is owned by or licensed to PureSpices Naturals (OPC) Pvt. Ltd., unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

13. Website Use

You agree to use our website only for lawful purposes. You must not:

* Use the website for fraudulent or unlawful activities

* Attempt to gain unauthorised access to our website or systems

* Copy or misuse our website content

* Introduce harmful software or code

* Interfere with the normal operation of the website

14. Limitation of Liability

To the extent permitted by applicable law, PureSpices Naturals (OPC) Pvt. Ltd. shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Our liability, where legally applicable, shall be limited to the value of the product purchased by the customer.

15. Third-Party Services

Our website may use third-party services such as payment gateways, delivery partners, analytics services, or other service providers. Their services may be subject to their own terms and privacy policies.

16. Privacy

Your use of our website is also subject to our "Privacy Policy", which explains how we collect, use, store, and protect customer information.

17. Changes to These Terms

PureSpices Naturals (OPC) Pvt. Ltd. reserves the right to modify these Terms & Conditions from time to time. Updated terms will be published on this page with the revised effective date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms & Conditions.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the "laws of India". Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the registered office of PureSpices Naturals (OPC) Pvt. Ltd.

19. Contact Us

For questions, concerns, product-related queries, or complaints regarding these Terms & Conditions, please contact us:

PureSpices Naturals (OPC) Pvt. Ltd.

Email: thepurespices@gmail.com

Phone: +91  9008748843

Registered Office:  6th cross, Vijinapura, FCI Godown Main Road, KR Puram, Karanataka, India, Pin - 560016

Website: www.purespicesnaturals.com